Thank you for shopping at DU Clothing! All orders are shipped directly from our factory in Guangzhou, China. Please review the following policy to ensure a smooth shopping experience.

Order Processing & Shipping

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  Processing time: 1–2 business days.
  
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  Orders are shipped from Monday to Friday (China Standard Time, CST).
  
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  Orders placed after 12:00 PM CST on Friday will be processed and shipped the following Monday.
  
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  Once your order is shipped, you will receive a confirmation email with tracking information.
  

Shipping Estimates & Costs

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  Free shipping is available on all orders.
  
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  Standard International Shipping: Estimated delivery time is 10–20 business days.
  
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  Please note that delivery times may vary depending on the destination country’s customs processing and postal service.
  
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  International orders may be subject to import duties, taxes, and other fees charged by the destination country. These fees are the customer’s responsibility.
  

Haven’t Received Your Order?

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  While we strive to deliver within the estimated timeframe, delays may occasionally occur due to customs, holidays, weather, or other carrier-related issues.
  
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  If your order has not arrived within the expected window, please contact us for assistance.
  

Lost or Stolen Packages

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  We are committed to helping resolve any issues with undelivered or missing packages. While we can’t guarantee replacements in all cases, we will work with you to find a fair solution.
  
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  If you believe your package is lost or stolen, please contact us at: info@dududs.com.
  

We appreciate your trust in DU Clothing and are here to support you throughout your shopping journey!