Frequently Asked Questions

Find answers to commonly asked questions about DU Clothing products, shipping, returns, and more.

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What is your return policy?

We offer a 30-day return policy for all unworn items with original tags. Items must be in their original condition with all packaging. Please contact us at info@dududs.com to initiate a return process.

How long does shipping take?

Standard shipping typically takes 5-7 business days for domestic orders and 10-15 business days for international orders. Express shipping options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, we ship worldwide! International shipping rates are calculated at checkout based on your location and the weight of your order. Please note that customs duties and taxes may apply depending on your country's regulations.

How do I determine my size?

Please refer to our detailed size guide available on each product page. We provide measurements for all our clothing items. If you're between sizes, we generally recommend sizing up for a more comfortable fit.

What materials do you use?

DU Clothing is committed to using high-quality, sustainable materials. Our garments are made from premium cotton, organic fabrics, and eco-friendly materials whenever possible. Detailed material information is available on each product page.

How do I care for my DU Clothing items?

Care instructions vary by item and are included on the care label of each garment. Generally, we recommend washing in cold water, gentle cycle, and air drying to maintain the quality and longevity of your clothing.

Do you offer wholesale or bulk orders?

Yes, we offer wholesale pricing for bulk orders. Please contact us at info@dududs.com with details about your requirements, and our wholesale team will get back to you with pricing and minimum order quantities.

Can I track my order?

Absolutely! Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or directly with the shipping carrier.

Still Have Questions?

Email Us info@dududs.com
Address 1F, Dalingtou (Factory Building A-2), Baishi Village, Xintang Town, Zengcheng District, Guangzhou, 510000 Guangdong, China