Customer Support
At DU Clothing, we are committed to providing exceptional customer service. Find answers to your questions or get in touch with our support team.
Phone Support
Speak directly with our customer service team for immediate assistance with your orders and inquiries.
Call NowEmail Support
Send us your questions and we'll get back to you within 24 hours with detailed assistance.
Send EmailLive Chat
Get instant help from our support team through our live chat feature available during business hours.
Contact Information
Email Address
info@dududs.com
Phone Number
+1-800-CLOTHING
Address
1F, Dalingtou (Factory Building A-2), Baishi Village, Xintang Town, Zengcheng District, Guangzhou, 510000 Guangdong, China
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Frequently Asked Questions
How do I track my order?
You can track your order by clicking the tracking link in your shipping confirmation email, or by logging into your account and viewing your order history.
What is your return policy?
We offer a 30-day return policy for all unworn items in original condition. Please contact our support team to initiate a return.
How long does shipping take?
Standard shipping takes 5-7 business days domestically and 10-14 business days internationally. Express shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times vary by location. All international orders may be subject to customs duties and taxes.
How do I contact customer service?
You can reach us via email at info@dududs.com, phone, or live chat during business hours. We typically respond to inquiries within 24 hours.
Our Commitment to You
At DU Clothing, we believe in providing not just quality products, but also exceptional service. Your satisfaction is our priority, and we're here to ensure your shopping experience exceeds expectations.
